Mr Ten

I am very disappointed with a product in the store. Today, I bought a set of chopsticks, a spoon and a container. I opened the package when I got home and I found that the chopsticks DO NOT use for picking up food as the regular chopsticks do. The end of the chopsticks has a big gap about 3 to 4 millimeters. The manager did not give me the refund and she said that it was her store policies. I am hopping that the owner will review the policies in the case of defective products.